role

UX Researcher

skills

Competitive Audit
User Interviews
User Journey

collaborations

Diya Kamboj
Tejasri Addanki
Vinuthna Akurati

Duration

48 hours

OVERVIEW

Designing a language-learning experience that keeps users engaged beyond the halfway point through gamification, AI-powered conversations, and visible progress tracking.

THE PROBLEM

Language learning apps see high abandonment rates midway through courses. Through secondary research and user analysis, we found that users lose motivation once novelty wears off, progress feels slow or invisible, and learning becomes repetitive and isolating.

Core Insight

Users struggle to stay motivated and complete language learning journeys once early excitement fades.

Start

High excitement and motivation

Midway Drop

Progress feels unclear, motivation fades

Abandonment

User leaves the app

Research & Insights

We conducted secondary research on language learning behavior, competitive analysis of leading apps, and UX pattern analysis to identify drop-off points and engagement drivers.

Critical Finding

Users leave language learning apps midway because progress feels unclear and learning lacks engaging, interactive reinforcement.

Conversational Practice Priority

82%

Prefer interactive dialogues over static lessons for practical learning

Conversational Practice Priority

82%

Prefer interactive dialogues over static lessons for practical learning

Conversational Practice Priority

82%

Prefer interactive dialogues over static lessons for practical learning

Gamification Drives Retention

74%

Found game-like features motivating (quizzes, quests, story games)

Gamification Drives Retention

74%

Found game-like features motivating (quizzes, quests, story games)

Gamification Drives Retention

74%

Found game-like features motivating (quizzes, quests, story games)

Cultural Immersion Value

68%

Rate cultural learning as important, with strong interest in food, music, and traditions

Cultural Immersion Value

68%

Rate cultural learning as important, with strong interest in food, music, and traditions

Cultural Immersion Value

68%

Rate cultural learning as important, with strong interest in food, music, and traditions

DESIGN GOAL

How might we help learners stay motivated and feel consistent progress throughout their language learning journey?

KEY DESIGN DECISIONS

Open World Exploration

The Problem

Traditional language apps rely on structured, linear lessons that users find rigid and boring. Learning feels like a chore rather than an adventure, leading to disengagement and abandonment.

People were more engaged when they could explore topics that interested them, rather than follow a set curriculum

Our Solution

We created a map-based exploration system where learners discover cities, interact with AI-driven NPCs, and complete quests. Instead of passively memorizing vocabulary, users learn through contextual experiences like ordering food at a cafe, asking for directions, or negotiating at a market.

Key Features

Choose your city - Select cities to explore, each with unique markets, cafés, and cultural venues

Progressive Unlocking - New areas unlock as users advance, maintaining excitement

Contextual Learning - Real-world scenarios replace abstract grammar drills

The Impact

Game-based learning improves memory retention and fluency by encouraging experimentation, repetition, and real-time feedback. Users stay engaged longer because they're playing, not studying.

AI-Powered NPC Conversations

The Problem

82% of users preferred interactive dialogues over static lessons, but existing apps rely on pre-scripted conversations with word selection banks. Users felt this didn't prepare them for real conversations with native speakers.

"I can pass lessons easily, but freeze when trying to talk to real people."

Our Solution

We built adaptive AI NPCs that respond dynamically to user input. Instead of selecting from word banks, users speak (via microphone) or type freely. The AI adjusts quest difficulty based on proficiency and past conversations, creating personalized learning paths.

Key Features

Adaptive Difficulty - AI personalizes conversations based on your skill level

Dynamic Responses - No two conversations are the same, just like real life

The Impact

Users develop conversational confidence through meaningful, contextually relevant interactions. By removing scripted responses, we prepare learners for authentic dialogues, improving both listening and speaking skills simultaneously.

Gamifications Through Quests

The Problem

While 74% of users found game-like features motivating, they reported that existing apps' gamification felt like a distraction rather than an effective learning tool. Streaks and gems felt disconnected from actual language progress.

"I love completing challenges that teach me something useful, not just clicking through lessons for points that don't mean anything."

Our Solution

We designed story-driven quests that make learning feel like an adventure. Users earn experience points for completing challenges, unlock accomplishments for mastering skills, and discover cultural easter eggs while exploring. The open-world map lets users choose quest topics based on their interests—whether food, travel, or business conversations.

Key Features

Meaningful Rewards - Unlock new countries, cities, and contents as your learning interest

Story-Driven Quests - Narrative arcs that make learning feel purposeful

Social Connection - Connect with other learners for practice and take an attendance like in school

The Impact

Learning through play reduces cognitive load and increases retention. By giving users choice and autonomy, they progress faster on topics they care about while maintaining motivation through genuine achievement.

Cultural Integration and Pronunciation Practice

The Problem

Pronunciation practice is as essential, yet most apps treat it as an afterthought. Additionally, the research revealed that cultural learning is highly important, but existing apps focus solely on vocabulary without cultural context.

"I want to sound natural, not robotic. And I want to understand why people say things, not just what they say."

Our Solution

We integrated speech recognition technology that provides real-time pronunciation feedback, helping users develop authentic accents. Cultural storytelling features introduce local customs, traditions, and history through interactive content—embedded naturally within quests and NPC conversations.

Key Features

Interactive Storytelling - Learn history and customs through engaging narratives

Authentic Accents - Practice with native speaker voice models

Real-Time Feedback - AI analyzes pronunciation and suggests improvements

The Impact

Users don't just learn how to speak—they understand why and when to use certain phrases. This cultural awareness creates deeper connections and more meaningful language use, preparing learners for real-world interactions with native speakers.

DESIGN SYSTEM

Color Palette and some components

FFCA0A

F0A815

824D29

EFD79E

NPC characters

Pixelated Typography

Title text

Paragraph Text

Wireframe

FINAL DESIGN

The final solution combines gamification, AI interaction, and clear progress feedback to support users beyond the halfway point of their learning journey.

Projected Impact

Based on research into game-based learning and conversational AI, we anticipate a ~20% increase in user engagement and improved conversational confidence. While these are projected metrics that would need real-world testing, similar approaches in educational gaming have shown that contextual, story-driven learning significantly improves both retention and motivation compared to traditional methods.

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